Spectrum Health Laboratory has updated its policy regarding expected date. For those providers that send an expected date of draw with your electronic order to our laboratory, there was a change on April 24, 2019 for Epic Providers and there will be a change on May 13, 2019 for EMR interface offices. From these dates forward, if you send us an expected date of draw, our phlebotomists will draw up to 14 days before your expected date and anytime thereafter until the order expires. If we do not receive an expected date of draw, we will treat the order as ready to collect from the day it arrives till one year out, when it expires. All Laboratory orders, including standing or future orders, are valid up to 400 days unless otherwise specified.
Effective June 26, 2017, Spectrum Health’s patient portal, MyHealth, will batch release test results at 6 a.m. and 12 p.m. (current state is 6 a.m. and 6 p.m.). Due to the after-hours (6 p.m.) release time, patients were getting sensitive results but were unable to contact their provider.