Spectrum Health Regional Laboratory now has ONE centralized fax number to which you can send your lab orders! This means no more searching for the fax number for a particular draw site for your patient. We will enter the faxed orders into our system, making them available to ALL of our draw sites; so your patient will have access to their order at their favorite draw site and the added convenience of going to any draw site that they choose!
*The new fax line number is: 616-774-7696
*If you are faxing an order for a patient that plans to go to a draw site immediately, please write “Patient En Route” on the order, so that it may be prioritized.
* Please note: Specimen add-on orders (additional tests for specimens in-lab) are still faxed to 616-267-2751, as stated on the add-on form.
Any laboratory testing order can be faxed to (616) 774-7696 and that order will be accessible from any Spectrum Laboratory Draw Site in the Grand Rapids, Big Rapids, Gerber (Fremont) and Zeeland area.
Per the memo sent out July 2012, the Grand Rapids area laboratories will draw patients after hours on a limited basis at the Butterworth Hospital Laboratory location ONLY. We will serve patients with emergent laboratory needs with a direct physician request. The laboratory will be unable to accommodate routine walk-in patients outside of normal business hours.
The physician will need to call the Laboratory Call Center at 616-774-7721 to initiate the blood draw for their critical needs patient. Please be prepared to provide our Call Center with relevant information regarding the patient’s situation. You will also be asked to fax a written order to 616-391-3129, and should direct your patient to the Butterworth Admitting for the blood draw. Be advised that this process may take up to 30 minutes to complete the draw using our inpatient phlebotomy staff.
We request that all routine blood draws return to one of our convenient Outpatient laboratory locations during normal business hours. Most laboratory locations are open Monday to Friday from 7 a.m. to 5 p.m. with some sites open on Saturday mornings. We recommend that if there is a question regarding hours of operation to contact the draw site or visit findadoctor.spectrumhealth.org.
As of March 1, 2016, Spectrum Health Laboratory, Grand Rapids, will no longer draw or send a courier for outpatient Ammonia testing (#8074). If outpatient Ammonia testing is needed, the patient must be collected at the 35 Michigan Draw Site. If outpatient Ammonia testing is needed and the patient cannot be drawn at the 35 Michigan Draw Site, approval must be obtained from Dr. David Alter or the Clinical Pathologist on-call, prior to ordering the test.
There will be no changes to inpatient collection. Note: Inpatients are patients who have been admitted to a hospital in the Medical Center (HDVCH, Butterworth, and Meijer Heart Center) or Blodgett Hospital.
Any questions concerning these changes may be directed to the Pathology Department using the Contact Us link above.