Spectrum Health Laboratory has updated its policy regarding expected date. For those providers that send an expected date of draw with your electronic order to our laboratory, there was a change on April 24, 2019 for Epic Providers and there will be a change on May 13, 2019 for EMR interface offices. From these dates forward, if you send us an expected date of draw, our phlebotomists will draw up to 14 days before your expected date and anytime thereafter until the order expires. If we do not receive an expected date of draw, we will treat the order as ready to collect from the day it arrives till one year out, when it expires. All Laboratory orders, including standing or future orders, are valid up to 400 days unless otherwise specified.
Spectrum Health Regional Laboratory now has ONE centralized fax number to which you can send your lab orders! This means no more searching for the fax number for a particular draw site for your patient. We will enter the faxed orders into our system, making them available to ALL of our draw sites; so your patient will have access to their order at their favorite draw site and the added convenience of going to any draw site that they choose!
*The new fax line number is: 616-774-7696
*If you are faxing an order for a patient that plans to go to a draw site immediately, please write “Patient En Route” on the order, so that it may be prioritized.
* Please note: Specimen add-on orders (additional tests for specimens in-lab) are still faxed to 616-267-2751, as stated on the add-on form.