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Providers: COVID-19 testing criteria:
Symptoms of COVID-19 link to CDC guidelines
Testing criteria link to CDC guidelines
Providers: If you have a patient that you suspect to have the Coronavirus (COVID-19) please follow these instructions:
Spectrum Health and SHMG providers, please check InSite for any information specific to Spectrum Health.
If you cannot collect specimens in your office, please direct your patient to the screening hotline: 833.559.0659. Screening is required before COVID collection and testing can occur. If patients are having severe or life-threatening symptoms, please call 911.
Specimens may be collected in your office and sent to Spectrum Health Laboratory. For more information please refer to this document:
•Outpatient Provider Office Collection Information
Outpatient Draw Site Hours:
Outpatient draw site hours and availability may have changed. Please refer to Find-A-Doc for more information.
• Link: Find-A-Doc Location
Specimen Drop Off for Referring Laboratories and Referring Sites
Please review this document: Link: COVID-19 Specimen Drop Off
You must be an approved COVID collection lab. For approval please contact the Lab Call Center. All other sites and offices must direct patients to the SH Now COVID-19 Free Screening Hotline at 833-599-0659.
Nasopharyngeal (NP) swabs are the preferred specimen type.
Link: Nasopharyngeal Collection
If NP swabs cannot be collected, anterior nasal swabs may be collected as an alternative with slightly reduced sensitivity.
New Test: COVID-19 IgG Antibody – Serology test